Your personal data matters to us. This Privacy Policy explains what information 1815 collects from players in the Philippines, why we collect it, how we use it, and the choices you have over your own data.
When you register and use 1815, we collect the personal information needed to operate your account securely and deliver our services to you in the Philippines. This includes your full name, date of birth, email address, and mobile number provided during sign-up. We also collect payment-related information such as your chosen e-wallet or bank details to process deposits and withdrawals in Philippine pesos (PHP). During normal platform use, we automatically gather technical data including your device type, browser, IP address, and session activity logs. This information helps us detect fraud, maintain platform stability, and personalise your experience on 1815.
1815 collects your personal data only for specific, lawful purposes directly related to the services we provide to Filipino players. The primary purpose is account creation, identity verification, and age verification to ensure compliance with applicable regulations in the Philippines. We use your data to process financial transactions, resolve disputes, and deliver customer support when you need it. Analytics data helps us improve platform performance, fix issues, and develop features that suit how players in the Philippines use the site on mobile and desktop. Where required by law, we may also use your data to meet reporting obligations to relevant Philippine regulatory bodies.
All personal data collected by 1815 is stored on secure servers with industry-standard encryption applied to sensitive fields such as passwords and payment details. Access to personal data is restricted to authorised personnel who need it to perform their specific role in operating or supporting the platform. We conduct regular security reviews and apply software patches promptly to maintain a strong defence against unauthorised access or data breaches. Your account password is stored in a hashed form and is never visible to 1815 staff in plain text. In the unlikely event of a data breach that affects your personal information, we will notify you in accordance with our obligations under applicable Philippine data privacy law.
1815 does not sell, rent, or trade your personal data to third parties for marketing or commercial purposes. We may share limited data with trusted service providers who assist us in operating the platform, such as payment processors and identity verification partners, strictly under data processing agreements. These third-party partners are only permitted to use your data for the specific task 1815 engages them for and are prohibited from using it for any other purpose. We may also disclose information when required by Philippine law, court order, or regulatory direction from a competent authority. All third-party arrangements are reviewed to ensure they meet the data protection standards we uphold for every player on 1815.
1815 uses cookies and similar tracking technologies to keep your session active, remember your preferences, and analyse how the platform is used across our player base in the Philippines. Essential cookies are necessary for the platform to function correctly and cannot be disabled without affecting your ability to log in or complete transactions. Analytics cookies help us understand which features are most used and where we can improve the mobile and desktop experience for Filipino players. You can manage non-essential cookie preferences through your browser settings at any time. Disabling optional cookies will not prevent you from accessing 1815, but some personalisation features may not work as expected.
Under applicable Philippine data privacy law, you have the right to access the personal data 1815 holds about you and to request a copy in a portable format. You may also request correction of inaccurate or outdated information held in your account at any time through your account dashboard. If you believe your data has been processed unlawfully, you have the right to lodge a complaint with the relevant Philippine data protection authority. You may withdraw consent for optional data processing at any time; however, withdrawing consent for essential processing may require account closure as we cannot operate your account without the necessary information. To exercise any of your data rights, contact our support team through your account dashboard after logging in to 1815.
1815 retains your personal data for as long as your account remains active or as long as required to fulfil the purposes described in this Privacy Policy. After account closure, we retain certain records for a minimum period as required by Philippine regulatory and financial compliance obligations. Transaction records, identity verification documents, and account activity logs are kept for the period mandated by applicable law, after which they are securely deleted or anonymised. Data retained solely for analytics or platform improvement is anonymised before the retention period ends so that it can no longer be linked to you personally. If you have questions about how long specific types of data are held, contact support through your 1815 account dashboard.
1815 may update this Privacy Policy from time to time to reflect changes in our services, technology, or applicable Philippine law. When we make material changes, we will notify registered members through an in-platform notification or by email to the address on file. The updated policy will be published on this page with a revised "Last Updated" date at the top. Your continued use of 1815 after a policy update constitutes your acceptance of the revised terms. We encourage you to review this page periodically so you always know how your data is being handled.
Key commitments 1815 makes to every player in the Philippines.
Your passwords and payment details are encrypted at rest. 1815 staff never see your credentials in plain text.
We do not sell or trade your personal data to any third party for marketing or commercial purposes, ever.
You can request a copy of your data or correct inaccurate details at any time through your 1815 account dashboard.
Our data practices align with applicable Philippine data privacy regulations to protect every Filipino player on 1815.
Check our FAQ for quick answers about accounts and data on 1815, or log in to contact support directly through your dashboard. Ready to get started? Join thousands of Filipino players today.